Privacy Policy

Revised April 22, 2018

1. Types of Data Collected

Among the types of Personal Data that Tiger Climb collects, by itself or through third parties, there are: email address, first name, last name, Cookies, your website, and Usage Data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy.
The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this website.
All Data requested by this website is mandatory and failure to provide this Data may make it impossible for Tiger Climb to provide its services. In cases where this website specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact us.
Any use of Cookies – or of other tracking tools – by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this website and confirm that they have the third party’s consent to provide the Data to Tiger Climb.

 

2. Methods of Processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Tiger Climb. The updated list of these parties may be requested at any time by contacting our data processing department.

3. Place

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact our data processing department.

4. Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data by contacting our data processing department.

 

5. The Use of the Collected Data

The Data concerning the User is collected to allow Tiger Climb to provide its services, as well as for the following purposes: Contacting the User, Content Commenting, and Analytics.

The Personal Data used for each purpose is outlined in the specific sections of this document.

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

6. Personal Data Processing

Personal Data is collected by the following services:

Direct Commenting System (Managed by Tiger Climb)

Content commenting services allow Users to make and publish their comments on the contents of this website.
Depending on the settings chosen by Tiger Climb, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content or to contact the User if needed. Users are responsible for the content of their own comments.

Tiger Climb has its own internal content comment system.

Personal Data Collected: Cookies, email address, first name, last name, and website.

Direct Newsletter System (Managed by Tiger Climb)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Tiger Climb. Your email address might also be added to this list as a result of signing up to this website or after making a purchase.

Personal Data Collected: email address, first name, and last name.

Direct Contact System (Managed by Tiger Climb)

By filling in the contact form with their Data, the User authorizes Tiger Climb to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data Collected: email address, first name, and last name.

User Identification with a UUID (Managed by Tiger Climb)

This website may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users’ preferences. This identifier is generated upon opening this website, and all Personal Data may be removed at the User’s request.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data Collected: Cookies and Usage Data.

Processing Location: United States; Privacy Policy.

Google Fonts (Google Inc.)

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts is a typeface visualization service provided by Google Inc. that allows Tiger Climb to incorporate content of this kind on its pages.

Personal Data Collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Processing Location: United States; Privacy Policy.

YouTube video widget (Google Inc.)

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

YouTube is a video content visualization service provided by Google Inc. that allows Tiger Climb to incorporate content of this kind on its pages.

Personal Data Collected: Cookies and Usage Data.

Processing Location: United States; Privacy Policy.

Google Tag Manager (Google Inc.)

This type of service helps Tiger Climb to manage the tags or scripts needed on this website in a centralized fashion.
This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager is a tag management service provided by Google Inc.

Personal Data Collected: Cookies and Usage Data.

Processing Location: United States; Privacy Policy.

Google reCAPTCHA (Google Inc.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

Personal Data collected: Cookies and Usage Data.

Processing Location: United States; Privacy Policy.

WordPress.com (Automattic Inc.)

These services have the purpose of hosting and running key components of this website, therefore allowing the provision of this website from within a unified platform. Such platforms provide a wide range of tools to Tiger Climb – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

WordPress.com is a platform provided by Automattic Inc. that allows the Owner to build, run and host this Website.

Personal Data Collected: various types of Data as specified in the privacy policy of the service.

Processing Location: United States; Privacy Policy.

Akismet (Automattic Inc.)

This type of service analyzes the traffic of this website, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as spam.

Akismet is a spam protection service provided by Automattic Inc.

Personal Data Collected: various types of Data as specified in the privacy policy of the service.

Processing Location: United States; Privacy Policy.

Pingdom (Pingdom AB)

This type of service allows this website to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of Tiger Climb.

Pingdom is a monitoring service provided by Pingdom AB.

Personal Data Collected: Cookies and Usage Data.

Processing Location: Sweden; Privacy Policy.

CloudFlare (Cloudflare)

This type of service allows this website to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this website and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.

CloudFlare is a traffic optimization and distribution service provided by CloudFlare Inc.
The way CloudFlare is integrated means that it filters all the traffic through this website, i.e., communication between this website and the User’s browser, while also allowing analytical data from this website to be collected.

Personal Data Collected: Cookies and various types of Data as specified in the privacy policy of the service.

Processing Location: United States; Privacy Policy.

7. Legal Action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this website or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

8. Additional Information about User’s Personal Data

In addition to the information contained in this privacy policy, we may provide the User with all Personal Data we have about the User and any additional and contextual information concerning particular services or the collection and processing of Personal Data upon request by contacting our data collection department. We may also remove all Personal Data we have about the User upon request.

9. System Logs and Maintenance

For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (System Logs) and use other Personal Data (such as the IP Address) for this purpose.

10. Information not Contained in this Policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time by contacting out data collection department.

11. The Rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller by contacting our data collection department.

12. Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top of the page. If a User objects to any of the changes to the Policy, the User must cease using this website and can request that the Data Controller remove the Personal Data by contacting the data collection department. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

 

FAQ

 

Is my information safe?

We do our best to make sure your information is never seen by illigitimate persons or businesses. You may request any information we have about you to be removed from our servers at any time by contacting our data processing department.

 

What if I don’t feel safe with Google or another company seeing my Personal Data?

We want you to feel safe and secure. If you do not feel safe with your information able to be viewed by multiple third-party vendors, you may contact us and discuss your concerns with us. We will do what we can and may discontinue the use of some services if able to do so. If you do not feel safe even being on our website, you may choose to not use the website.

 

Do you have any other policies?

Yes. We have our terms, our cookie policy, and this, our privacy policy.